To Make a Reservation see details on this page: https://www.cloud9villas.com/reservation-information

A deposit of 50% of the total reservation plus tax is required to reserve the villa.  We accept Venmo, Zelle, PayPal, credit card thru PayPal or personal check. The balance is due 60 days in advance.

Cancellations: The traveler will receive a refund of any deposit made only if we can rebook the villa for that same time period. At that point, the traveler will receive the amount they have paid less 10% fee of the total rental amount. 

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Trip Cancellation Insurance is strongly recommended to prevent loss due to sickness, hurricane, airline failure, or unforeseen events that force you to change your plans. 

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Check-in/check-out: Our check-in time at the villas is 3 PM, and checkout time is be fore 10 AM. This time is necessary to adequately clean and prepare the home for incoming guests.

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No Smoking is allowed.

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Additional Guests: If you decide to bring more people you must let us know in advance so that we can prepare the beds. Please make payment in advance.

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Housekeeping/Maid Service: All homes are thoroughly cleaned prior to your arrival. There are plenty of towels and linens, and laundry facilities are at your disposal at the villa. On all stays of one week or less, no additional housekeeping services are provided. However, a maid service may be available to our guests at an additional charge. (However not during times of Covid-19)

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Noise: Please be respectful with regard to noise at your rental villa. Please think about your neighbors, some are on vacation too, but others are going to school or work the next day! St. John has an island-wide sound ordinance that requires loud noise and music to be ended by 10 PM.

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Note on large gatherings: Any event (wedding, reception, or party) at Pebble Cove that would include more than the registered number of guests must be discussed with the management at the time of booking