Frequently Asked Questions

  • Do I need a passport? 

    • If you are a U.S. citizen a passport is not required, but it still serves as the best identification when traveling. Otherwise, you must be prepared to show evidence of citizenship when departing the islands, such as a raised-seal birth certificate and government-issued photo ID. If you are not a U.S. citizen, then a passport issued by your country of origin is required.

    • If you wish to travel to the British Virgin Islands, you will be required to present a passport to the agents at Customs.

  • What kind of sunscreen, if any, is environmentally friendly?

    • Wear protective clothing.  For still exposed areas use lotions with only titanium oxide and zinc oxide as the active ingredients. Most other active ingredients commonly found in sunscreens have been shown to be harmful to both humans and the reef and are now illegal to use in the Virgin Islands. 

    • Effective March 30, 2020, The US Virgin Islands' full ban on sunscreens containing the Toxic 3 Os … Oxybenzone, Octinoxate, and Octocrylene as well as sprays, powders and SPF 50+ went into effect.

  • What currency is in the US Virgin Islands?

    • The currency is the U.S. dollar. Automated teller machines (ATMs) can be found throughout all three islands. Most establishments accept credit cards and traveler's checks. The most widely accepted credit cards are Visa and MasterCard.

  • Do I need an adapter for my electronics? 

    • No adapters are required.

  • What is the time zone?

    • Atlantic Standard Time. During the spring and summer months, we are on the same time as the U.S. East Coast. When the clocks fall back in the autumn and winter, the USVI remains an hour ahead.

  • What is the legal drinking age?

    • 18, however, they cannot transfer bottles of alcohol back to the mainland.

  • Is it safe to drink the water?

    • The water is safe to drink at most establishments. Cloud Nine Villas offers a special tap for filtered drinking water at the kitchen sink. Bottled water is available in stores and at restaurants if you wish to purchase it. It is a great idea to take water with you when going to the beach, driving around, and sightseeing – it gets hot here and it is necessary to keep hydrated.

  • Is there an admission fee at the beaches? 

    • St. John beaches do not have an admission fee. The one exception is Trunk Bay.

  • Will my cell phone work there?

    • Most standard stateside cellular phone providers work in the Virgin Islands. Check with your provider before you travel. In some locations on St. John, you can pick up the BVI networks, which would incur expensive roaming charges. Make sure you turn 'data roaming' off.

  • Are the ferries and barges reliable? 

  • Any particular taboos I should be aware of when visiting the Virgin Islands?

    • A long-standing tradition in the Virgin Islands is greeting someone before any transaction of any kind starts. It is strongly recommended to say ‘Good Morning’ or ‘Good Afternoon’ before asking ‘how much is this’ or ‘how do I get to such and such a place.’ This simple greeting will get you farther than saying, ‘excuse me, how much is this?’

    • Virgin Islanders are quite traditional, so it is a law that must visitors wear coverups and shirts in public places. Additionally, it is considered rude to be scantily clothed in stores and restaurants. Visitors clad in only a bikini top and shorts (ladies) or bareback with shorts (gents) are likely to receive a surly response from customer service in stores. Please be respectful and wear shirts and/or beach cover-ups when going to places in public, aside from being at the beach and pool.

  • Where can I get groceries and alcohol?​​

    • Starfish Market, St. John Gourmet Market, Dolphin Market: Cruz Bay and Coral Bay

    • You can buy alcohol in any grocery store. 

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Provisioning: 

If you would like to have groceries at the house when you arrive, here are a few services that can help you.  Please give them our contact info to make sure we will have someone at the house for the delivery time.

You MUST email stjdelivery@gmail.com for a delivery reservation request.

Grocery orders MUST be placed at least 72 hours before your arrival date after the reservation is accepted.

  • Landlubber Logistics
    https://landlubberlogistics.com/home

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Things to Do

Hiking on the St. John:

St. John is made up of 2/3rd National Park, which makes St John so unique.

https://www.nps.gov/viis/planyourvisit/hiking-in-paradise.htm

  • Hiking (Owners Favorites)

    • Reef Bay Hike​

    • Cinnamon Bay Trail

    • Ram Head Trail

    • Brown Bay Trail

Friends of the VI National Park:

Friends is an important organization that supports the Park and sponsors ecological community activities.

https://friendsvinp.org

  • Live Music (Owners Favorite):

Check out Gerald Singer's book Off the Beaten Track and app.  https://seestjohnapp.com/

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Wildlife Conservation

Hi New Friend!

 

I'm Fernando and this is my best friend, Javier. We're locals here and love to see all the people enjoying our island. We don't have very good manners and like to walk in the middle of the road, so please drive slowly, as you never know when you'll see us or our other friends around the island. To help keep us safe, you can avoid feeding us human food, which makes our bellies hurt, and wait to take our pictures when we're standing safely away from the road. We appreciate your cooperation in keeping us away from harm. We can't wait to see you around the island!

 

Happy Travels!

 

Love,

Fernando and Javier

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Hello, Fellow Swimmers!

 

My name is Sebastian. I am SO excited you donned your snorkel gear to come to explore the oceans with me! I have a few ocean rules before you hop in to keep us both safe. I’d love it if you could keep a distance of six feet or more from me. I get stressed if you get too close or touch us. It can throw off our natural behaviors and lead to major health issues. On the same flipper, if I swim towards you, please move away to keep that distance. When I’m stressed, I want to swim away, but if you just float nearby and calmly watch me from a distance, I’m more likely to continue to eat and swim around. Just like you, I need air to survive, and sometimes when I go up for air, there’s somebody above me. It’s scary and makes it dangerous for me. One last thing that is dangerous for you and me is boats speeding around. Some of my friends have been killed by reckless boaters, and I don’t want that to happen to others. So, please go slow to avoid hitting me, my friends, and your fellow humans. 

 

I am so grateful for your assistance in keeping us safe! 

 

Happy Snorkeling!

 

Love, 

Sebastian